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No, Salesforce.com Doesn't Have Anything to Worry About PDF Print E-mail
Written by Administrator   
Tuesday, 12 August 2008 19:59
That is my answer to Erick Schonfeld's [rhetorical] question posted this morning, Zoho People Launches for Free. Does Salesforce.com Have Anything to Worry About?, on TechCrunch. While the Zoho suite of apps may be fine for personal use or even...

That is my answer to Erick Schonfeld's [rhetorical] question posted this morning, Zoho People Launches for Free. Does Salesforce.com Have Anything to Worry About?, on TechCrunch.

While the Zoho suite of apps may be fine for personal use or even small-business use, Salesforce's bread-and-butter customers are not going to be taking their multi-hundred or multi-thousand seat installations that are most likely integrated with other legacy systems and migrating them to Zoho.

These customers expect a level of service, performance and trust that Salesforce has spent the past 9 years building and it's going to take a lot more than a free/$4 month service to move them.