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Wow! What a week we’ve had! Our brains are absolutely FULL from all the amazing presentations, workshops and conversations we’ve had at UX Week. We thought you’d like to get a...
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The Salesforce.com User Experience Team has another call out for usability testers for January 30th and February 1st. The subject of this test is the "tag" feature of Salesforce.com.
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In traditional enterprise applications, most phases in the customer life cycle are managed by people and services outside of the "core" application. In SaaS these phases are all handled as part of...
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That is my answer to Erick Schonfeld's [rhetorical] question posted this morning, Zoho People Launches for Free. Does Salesforce.com Have Anything to Worry About?, on TechCrunch. While the Zoho suite...
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Early on in my career at Google I was approached by a former professor of mine, Jamie Murphy, who was eager to give his students hands-on exposure to online marketing. Apart from delivering a great...
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We only play once a week. We swear. We could stop any time we wanted. Really! We are just casual users...
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I was surprised when I read this mostly because I figured someone would have done this already! Bluewolf is offering businesses looking to acquire or maintain their SaaS elements even more...
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Silicon Valley Watcher's Tom Foremski is reporting that a reliable source tells him Salesforce.com has approached Oracle about a potential sale. If you've had your fill of Microsoft/Yahoo news this...
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When you right-click on the Windows desktop, there's an option to change the default size of desktop icons - you could either choose medium, large or the default Classic size.
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PLEASE READ - I have posted this before but it was misunderstood! Now I have a real example of why this should be promoted! Stop adding .<name> to the end of everyones EMAIL address!! It is good...
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Posted by Liza Ma, Associate Product ManagerCreating content for the web is easy, but getting people to discover it can be a challenge. When we launched Google Webmaster Tools in 2006, the goal was...
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Zemanta is a useful service that makes it easy for bloggers to find images, tags and blog posts that are possibly related to your own content.
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Going back to school has been a long trip involving job dissatisfaction, introspection, applications, selecting schools, and moving. I finally made it to the grad design program at Carnegie Mellon...
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Joongel is a set of search plugins that make it extremely convenient for you to run the same query on different search engines like Google, Yahoo, Wikipedia, etc.
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Hello! It's your friendly Salesforce product manager here, with some great news to share about an awesome feature being delivered in the Summer '08 release - Enhanced Lists! Last year, we gave you...
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Narinder Singh This week's announcement that SAP has delayed the rollout of its hosted midmarket “Business ByDesign” offering, and reduced expectations for the product, shed further light on...
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We’re thrilled to announce that Intelligent Enterprise Magazine has given salesforce.com a 2008 Editors’ Choice Award and named it to the “Intelligent Enterprise Dozen”. In naming its Award...
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Google Apps is rapidly gaining momentum in education. We now have more than a million people on campuses worldwide actively using Google's suite of email, calendar and docs to share information and...
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A few weeks back Udi Manber introduced the search quality group, and the previous posts in this series talked about the ranking of documents. While the ranking of web documents forms the core of what...
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Posted by Ola Rosling, Product ManagerA few weeks ago we heard about a project Radiohead was working on. The band was making a new video, but they weren't using any cameras, just lasers and data. As...
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Currently, if you add a contact that doesn't link to an Account, the contact is private and can only be viewed by the owner of the contact. In some situations you can't link an account to a contact....
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I’ve been using the Salesforce Firefox Plugin for more than a year now and its been absolutely fantastic. I was just browsing some applications on the exchange and noticed a listing for The...
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As you might have heard today, we released a new version of our wiki today. As part of the release we added page types, which allow you to include structured data like spreadsheets, file cabinets,...
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I've been arguing for a while now, that creating a Web-based version of a desktop or server-based product is only part of the battle if you plan to deploy SaaS in the enterprise space. This core...
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There’s already been some coverage on the topic from Techcrunch, Mashable, and SalesforceWatch as well as on the official Salesforce Blog so I won’t rehash that here.  There will be a...
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Having worked with a significant number of organizations on SaaS strategy and design, I see a pretty clear picture emerging of factors that define the winners and the losers. So what makes a winning...
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Hi Everyone! Sorry for the long absence from posting. Where have I been I hear you ask, as the title of the post suggests, I’ve been lost in the “The World of Apex”, as I like to...
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WSJ Profiles Salesforce’s Susan St. Ledger In last weeks Wall Street Journal “How I Got Here” feature, the Jounal profiles Salesforce.com’s Susan St. Ledger. St. Ledger is Senior vice...
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We recently received a great question from a savvy AdWords user over on the message boards. We've been asked this question a few times, so we figured that now would be a great time to expand. Scott...
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It is not uncommon to find websites on the Internet that republish RSS feeds of other blogs without permission. Why they do this is anyone's guess but as a content owner, this is something to worry...
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